Returns & Exchanges
At Chamonix House, we want you to be completely satisfied with your home decor and furniture selections. If a piece doesn't perfectly fit your space, we offer a 30-day return policy for most items in their original condition.
Initiate Your Request
Log into your account portal or contact our concierge team with your order number to request a Return Merchandise Authorization (RMA).
Pack with Care
Carefully repackage the item in its original shipping box and protective materials to ensure it arrives back at our warehouse safely.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the item, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing